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Articles

Updated on October 25, 2022 by Andrew Jensen 4 Comments

Handling Personal Calls and Texting at Work

There has always been great debate over whether employees should take personal calls while working. It is understandable that a friend or family member would need to get in touch with you in the event of an emergency or for a number of reasons. While each company has their own policy on personal calls, cell […]

Filed Under: Communication, Employees, Management, Promoted

Updated on October 20, 2022 by Andrew Jensen 19 Comments

5 Ways to Properly Greet a Customer

When entering a store, most customers want to see an employee make a genuine effort to acknowledge and assist them. As a customer in a hurry, I might be just looking for one specific item and may need the assistance of the employee. However, if I am ignored and my time is wasted waiting for […]

Filed Under: Customer Service, Promoted

Updated on October 15, 2022 by Andrew Jensen 2 Comments

Four Strategies for Addressing Company Conflict

It doesn’t matter what type of company you run, conflicts within your business are quite inevitable. These company conflicts generally fall into two categories. The first is known as interpersonal conflict and is defined as hostility between individual employees on a personal level, which could arise as a result of personality differences, a specific negative […]

Filed Under: Communication, Employees, Management, Promoted

Updated on October 10, 2022 by Andrew Jensen 11 Comments

How to Become More Productive at Work

Whether you’re a business owner or an employee, there’s a good chance that you’re concerned about improving productivity at work. Productivity tends to improve business operations, increase profits, and boost employee morale, and productivity is very closely linked to efficiency. Below you will find the top five tips for becoming more efficient at work: 1. […]

Filed Under: Efficiency, Employees, Promoted

Updated on October 5, 2022 by Andrew Jensen 10 Comments

How to Become an Efficiency Expert

Hardly a week goes by without my being contacted by someone posing the question: “How do I become a business efficiency consultant?” After repeatedly (and inefficiently) responding to many of those emails with similar advice, I’m now sitting down to hopefully write out that advice in a more permanent form. Before I begin, however, let […]

Filed Under: Efficiency, Promoted

Updated on September 30, 2022 by Andrew Jensen 5 Comments

Is Performance Based Pay Practical for Your Company?

Over the years, many companies have attempted to implement performance based pay for employees. Some have been successful with the programs, while others have experienced utter failure. So what makes a performance based pay program work in some situations and not others? Research and real-world trial and error suggest that the success of a performance […]

Filed Under: Increasing Profits, Management, Promoted

Updated on September 25, 2022 by Andrew Jensen 2 Comments

Combating the Mid Afternoon Productivity Lull in the Office

It’s the 3 o’clock lull, a universal experience in the stereotypical office environment. You can see it in the “yawn wave,” as cubicle after cubicle emits a restless sigh or groan. Tired, distracted employees move in their chairs aimlessly. Paper shuffling declines, while keyboard tapping grows faint, and an occasional snore is heard coming from […]

Filed Under: Employees, Management, Promoted

Updated on September 20, 2022 by Andrew Jensen 1 Comment

How to Stay Focused at Work During Tough Times

Staying focused at work during times of trouble at home can be extremely difficult. A divorce, death in the family, or other traumatic event can turn your entire world upside down. So how are you supposed to care about work (much less stay focused at the office) when your entire life feels like it’s been […]

Filed Under: Employees, Promoted

Updated on September 15, 2022 by Andrew Jensen Leave a Comment

Do Tuition Reimbursement Programs Benefit the Employer?

Tuition reimbursement programs – agreements in which you (the employer) agrees to finance all or part of an employee’s post-secondary education – are one type of benefit that many employers choose to provide to their staff. But it can sometimes be difficult to decide whether or not a tuition reimbursement program is right for your […]

Filed Under: Employees, Promoted

Updated on December 16, 2014 by Andrew Jensen Leave a Comment

Tips for Overcoming the Winter Blues at Work

Winter time can be a challenging season for the office manager who has a vision to increase employee performance and overall productivity. Not only does winter seem to increase employee sick days through the colds, flu, and viruses which have perfected the cubicle hop, but winter’s coldness and decreased daylight result in an increase in […]

Filed Under: Employees, Management

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Optimization Strategies for Success™

Contact Andrew Jensen, a business growth, efficiency & marketing consultant, to learn how he can help strengthen your business or nonprofit organization.

Andrew provides business consulting services on-site, by phone & by email for companies nationwide.

Andrew advises regarding business growth, productivity, efficiency, business startups, customer service, and marketing (both offline & online).

Areas Served

Andrew places an emphasis on personal, onsite consulting with clients. He primarily serves clients throughout the United States. International clients are considered on a case-by-case basis.

Andrew is conveniently located within a short drive of Baltimore, Hunt Valley, Bel Air, MD; Washington, D.C.; Wilmington, DE; and Harrisburg, York, Hanover & Lancaster, PA.

Popular Articles

  • Why Is College So Expensive?
  • 5 Ways to Properly Greet a Customer
  • How Office Lighting Affects Productivity
  • When Is the Best Time to Conduct Meetings and Important Business?
  • How Does Workplace Attire Affect Productivity?
  • How to Handle Employee Insubordination
  • How to Become an Efficiency Expert
  • Should You Work More Than 40 Hours a Week?
  • Holding Employees Accountable for Performance
  • 5 Ways to Create a Motivating Work Environment

Recent Comments

  • Carla M. on When Is the Best Time to Conduct Meetings and Important Business?
  • Eli Richardson on Combating the Mid Afternoon Productivity Lull in the Office
  • Tom Melhuish on How Office Lighting Affects Productivity
  • PIUS BYEGARAZO on How to Handle Employee Insubordination
  • Brooke on How to Become More Productive at Work

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Areas Served

Andrew places an emphasis on personal, onsite consulting with clients. He primarily serves clients throughout the United States. International clients are considered on a case-by-case basis.

Andrew is conveniently located within a short drive of the following cities: Baltimore, Hunt Valley, & Bel Air, MD; Washington, DC; Wilmington, DE; Harrisburg, York, Hanover & Lancaster, PA.

Contact Andrew

Andrew Jensen
Sozo Firm Inc
New Freedom, PA

Note: Due to high demand, Andrew currently has a wait list for new projects.

Email Andrew
Toll Free: 800.460.SOZO
Office: 717.885.2312

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