For answers to questions not included on our FAQs page, please contact us by phone (800.460.7696) or through our online contact form.
- Is Andrew currently accepting new clients?
- How long does a typical business efficiency project last?
- Does Andrew accept short term consulting projects?
- Does Andrew provide business coaching?
- How quickly can you provide me with a proposal
- Do you charge hourly or daily rates for your efficiency consulting?
- I like to control my costs with hourly or daily rates. What benefits do project based fees give me?
- How much on average does an efficiency consulting analysis cost for a small to mid sized business?
- Do you offer different payment options?
- Are your fees negotiable?
- Do you accept payments subject to conditions to be met upon completion of the project?
- Do you offer any kind of guarantees?
- Do you offer discounted rates to non profit organizations?
- Do you know other consultants you could recommend?
1. Is Andrew currently accepting new clients?
Note: Due to a full project portfolio, Andrew is very selective with taking on additional projects. If you are interested in retaining Andrew for future consulting services and willing to be added to a wait list, please submit the online contact form.
Andrew is accepting inquiries from prospective clients throughout the United States. International projects are considered on a case by case basis. Andrew particularly welcomes projects within his immediate service area (Baltimore, MD; Washington, DC; Wilmington, DE; Harrisburg, York, Lancaster, Hanover, PA).
To submit your project information for consideration, please contact us. In the event that your project is not suited to Andrew’s skill set and experiences, Andrew may be able to refer you to another consultant.
Andrew is also accepting inquiries from prospective clients within the Baltimore/Harrisburg/York region for his business advisory services, with a particular interest in startup or struggling companies.
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2. How long does a typical business efficiency/growth consultation project last?
The duration varies from project to project. For a typical business efficiency project, Andrew will spend the first 60 days collecting data, conducting interviews and spending several days on site. A written analysis will then be delivered after a 30 day data assimilation period. Following the delivery of his recommendations, Andrew will be available for ongoing consulting and implementation assistance for another 90 days. The total retainer period is 180 days.
With projects requiring more intensive involvement, multiple on site visits and/or visits of a longer duration may be needed. Additional independently practicing efficiency consultants and specialty consultants may also be integrated into the project with Andrew taking the role of lead consultant and project manager.
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3. Does Andrew accept short term consulting projects?
While Andrew prefers long term, ongoing contracts, he also works with short term business efficiency evaluations and welcomes all inquiries. If you are looking for à la carte occasional efficiency consulting, please be sure to mention that when you contact us.
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4. Does Andrew provide business coaching?
Yes, Andrew provides business coaching primarily to local clients within the Baltimore, Harrisburg and York, PA regions. He travels locally to clients’ offices or meets with clients at local restaurants in the York/Lancaster, PA counties or Baltimore/Harford, MD counties. His business advisory services are primarily tailored to small to mid sized businesses and nonprofit organizations. Andrew offers business coaching only on a long term, ongoing basis (minimum 6 month commitment).
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5. How quickly can you provide me with a proposal?
Our approach is tailored specifically to your company. We believe that each client’s unique situation requires more than just a prepackaged strategy. Before the cost can be established, our first priority will be carefully assessing your needs & goals for the project. If you can provide us with the information we need, Andrew will have all the details, including investment options to you within 24 hours.
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6. Do you charge hourly or daily rates for your efficiency consulting?
We prefer to charge by the project, which we believe is the fairest and most equitable arrangement for each client.
For certain situations, we may offer retainer styled options (for ongoing projects with a 6 month minimum commitment) as well as à la carte phone/email consulting and business advisory services.
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7. I like to control my costs with hourly or daily rates. What benefits do project based fees give me?
- There is never a “meter running” with the pressure to “find something for the consultant to do” as long as the time meter is ticking.
- The client does not have to make an investment decision every time the client would like the consultant’s help.
- The client’s employees can freely email or call on the consultant without worrying about increasing costs or having to go to the boss for approval each time.
- The consultant can take on more work within the project’s scope without the risk of the client assuming the consultant is trying to increase his billable hours.
- The best interests of the consultant are to finish the project quickly, not to stretch it out or fill previously projected time (even though it is no longer necessary to spend that time).
- There is a fixed cap on the investment right from the outset.
8. How much on average does an efficiency consulting analysis cost for a small to mid sized business?
Costs may vary significantly from project to project based on numerous factors including project complexity, the amount of on-site time required, and travel time. Some projects may require on-site visits by multiple staff and field specialists. We can include within the quote the projected cost of lodging, airfare, rental vehicles and meals during on-site visits or we can provide those costs as a separate item outside of the proposal. Please contact us to obtain a proposal specifically tailored to your company’s project.
If you have a predetermined budget allocated toward a business analysis, please be sure to let us know, and we may be able to tailor an analysis within the established constraints of your budget.
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9. Do you offer different payment options?
We offer the following options for project based fees:
- 50% of the total fee is due on acceptance with the remaining 50% due in 45 days (regardless of the length of the project).
- 5% discount for full payment on acceptance.
Hourly fees for à la carte phone/email consulting and business coaching as well as monthly retainer fees for ongoing relationships are billed the first week of each month on a net 30 basis.
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10. Are your fees negotiable?
No. We typically, however, provide several options as part of each proposal with each tier offering a different level of value. Any fee reduction will coincide with a reduction in value.
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11. Do you accept payments subject to conditions to be met upon completion of the project?
No. Our project based fees are required up front and are non refundable.
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12. Do you offer any kind of guarantees?
We strive for complete client satisfaction and offer an initial 30 day money back guarantee (minus expenses, including travel/accommodation, and fees paid to 3rd parties). In the event that you are not fully satisfied with the quality of our work, please let us know so we can remedy the situation.
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13. Do you offer discounted rates to non profit organizations?
Each year, we take on several pro bono projects for charitable non profit organizations. NPOs are welcome to apply for consideration. Please contact us for more information.
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14. Do you know other consultants you could recommend?
We regularly make referrals to other business consultants. If you are a business seeking a reputable consultant, please contact us with the details of your project, and we will do our best to assist you. If you are a business consultant and would like to be included in our referral process, please contact us.
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