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You are here: Home / Archives for Communication

Communication

Updated on November 20, 2022 by Andrew Jensen 1 Comment

Tips for Managers on Giving Feedback to Employees

Giving employee feedback is considered by many managers to be one of the most difficult parts of their job, and many managers struggle with nearly every aspect of employee feedback, including when to give it, what types of activities warrant inclusion, how to deliver their message, and other specifics of the task. Because of this, […]

Filed Under: Communication, Employees, Management, Promoted

Updated on November 14, 2022 by Andrew Jensen 8 Comments

Developing a Policy for Employee Texting at Work

Years ago, employers’ biggest concern about communication during work hours involved employees using the business’s phone line to make expensive long distance phone calls on company time and with company money. However, the days of paying for long distance phone service have mostly gone the way of dial up internet connections and Facebook as solely […]

Filed Under: Communication, Employees, Management, Promoted

Updated on October 25, 2022 by Andrew Jensen 4 Comments

Handling Personal Calls and Texting at Work

There has always been great debate over whether employees should take personal calls while working. It is understandable that a friend or family member would need to get in touch with you in the event of an emergency or for a number of reasons. While each company has their own policy on personal calls, cell […]

Filed Under: Communication, Employees, Management, Promoted

Updated on October 15, 2022 by Andrew Jensen 2 Comments

Four Strategies for Addressing Company Conflict

It doesn’t matter what type of company you run, conflicts within your business are quite inevitable. These company conflicts generally fall into two categories. The first is known as interpersonal conflict and is defined as hostility between individual employees on a personal level, which could arise as a result of personality differences, a specific negative […]

Filed Under: Communication, Employees, Management, Promoted

Updated on October 20, 2011 by Andrew Jensen Leave a Comment

How to Handle Adjustments: Part 2- Refusing an Adjustment

Adjustment requests from customers are more common in some fields than others, but, regardless of your line of work, understanding how to effectively grant or refuse a customer’s request for an adjustment is an invaluable skill to add to your list of employee know-how. But how should you go about delivering the bad news and […]

Filed Under: Communication, Customer Service

Updated on October 20, 2011 by Andrew Jensen Leave a Comment

How to Handle Adjustments: Part 1- Granting an Adjustment

Adjustments are a fact of life for nearly every company, so, with rare exception, all good employees should know how to go about handling adjustments. Depending on your line of work, adjustments could be a frequent and routine task, or they could be a task with which you are quite unfamiliar. Manufacturers of physical goods, […]

Filed Under: Communication, Customer Service

Updated on October 10, 2011 by Andrew Jensen Leave a Comment

How to Use Social Media to Grow Your Business

Businesses across the globe have discovered the marketing power of social media. Social media is an effective tool for not only growing your customer base and increasing name recognition of your company or product, but also in garnering existing customers’ loyalty. Facebook, Twitter, and company blogs have all proven extremely useful as integral components of […]

Filed Under: Communication, Internet, Marketing, Social Media

Updated on October 10, 2011 by Andrew Jensen 1 Comment

How to Design a Good Business Website (Part 2)

A well-designed business website is an essential part of every business’s marketing campaign. Without a good website, customers are likely to abandon your business’s site in favor of a website that is easier to navigate, meaning you could lose many potential customers to competitors. Remember, your business’s website is often the first impression that customers […]

Filed Under: Communication, Internet, Marketing

Updated on October 10, 2011 by Andrew Jensen Leave a Comment

How to Design a Good Business Website (Part 1)

Designing a website is one of the most important things you’ll ever do as a business owner. We live in an age where customers turn to the internet for instant information, so businesses without websites or businesses with poorly designed websites are at a significant disadvantage. When designing your business’s website, it is important to […]

Filed Under: Communication, Internet, Marketing

Updated on September 28, 2011 by Andrew Jensen Leave a Comment

Three Things to Never Do When Designing a Good Business Website

Your business’s website is one of the most important marketing tools at your disposal. Your website will be many customers’ first impression of your company, so it is crucial for it to be well-designed and capable of acting as a reliable representative for your brand. There are a number of traps to which amateur website […]

Filed Under: Communication, Internet, Marketing

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Optimization Strategies for Success™

Contact Andrew Jensen, a business growth, efficiency & marketing consultant, to learn how he can help strengthen your business or nonprofit organization.

Andrew provides business consulting services on-site, by phone & by email for companies nationwide.

Andrew advises regarding business growth, productivity, efficiency, business startups, customer service, and marketing (both offline & online).

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Andrew places an emphasis on personal, onsite consulting with clients. He primarily serves clients throughout the United States. International clients are considered on a case-by-case basis.

Andrew is conveniently located within a short drive of Baltimore, Hunt Valley, Bel Air, MD; Washington, D.C.; Wilmington, DE; and Harrisburg, York, Hanover & Lancaster, PA.

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Areas Served

Andrew places an emphasis on personal, onsite consulting with clients. He primarily serves clients throughout the United States. International clients are considered on a case-by-case basis.

Andrew is conveniently located within a short drive of the following cities: Baltimore, Hunt Valley, & Bel Air, MD; Washington, DC; Wilmington, DE; Harrisburg, York, Hanover & Lancaster, PA.

Contact Andrew

Andrew Jensen
Sozo Firm Inc
New Freedom, PA

Note: Due to high demand, Andrew currently has a wait list for new projects.

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