
Should You Work More Than 40 Hours a Week?
May 18, 2012 Leave a Comment
Maximize efficiency and productivity at work by limiting yourself to reasonable hours. How long is your work week? Fifty hours? Sixty? Seventy? If you consistently work more than 40 hours a week (or are the manager of employees that do), it's probably time for you to make a change. Overwhelming evidence suggests that work weeks of more than 40 hours are harmful not only to employees, but also to … Continue

Layoff Victim Ronnie Fliss Makes Her Own Dream Job
February 17, 2012 Leave a Comment
When Ronnie Fliss’s job of over thirty years was suddenly eliminated, this former corporate businesswoman found herself at a loss for her next move. She was an IT specialist, and as a middle-aged woman, she knew that the chances of her landing one of the few IT jobs that hadn’t been outsourced were slim at best. Although her husband's job allowed their family to be financially secure even with … Continue

How to Handle Adjustments: Part 2- Refusing an Adjustment
October 20, 2011 Leave a Comment
Adjustment requests from customers are more common in some fields than others, but, regardless of your line of work, understanding how to effectively grant or refuse a customer’s request for an adjustment is an invaluable skill to add to your list of employee know-how. But how should you go about delivering the bad news and refusing to grant a customer’s request? By following the tips below, … Continue

Tips for Managers on Giving Feedback to Employees
October 23, 2011 Leave a Comment
Giving employee feedback is considered by many managers to be one of the most difficult parts of their job, and many managers struggle with nearly every aspect of employee feedback, including when to give it, what types of activities warrant inclusion, how to deliver their message, and other specifics of the task. Because of this, some managers have a tendency to avoid employee feedback, which … Continue
About Andrew Jensen

Andrew Jensen is the founder & CEO of Sozo Firm, Inc., a business consulting firm conveniently based 30 minutes north of Baltimore in Shrewsbury, Pennsylvania. As a business efficiency expert, Andrew helps small to mid sized businesses, startup companies & nonprofit organizations thrive … Continue
Cutting Costs
Latest Articles

Should You Work More Than 40 Hours a Week?
May 18, 2012 Leave a Comment
Maximize efficiency and productivity at work by limiting yourself to reasonable hours. How long is your work week? Fifty hours? Sixty? Seventy? If you consistently work more than 40 hours a week (or are the manager of employees that do), it's probably time for you to make a change. Overwhelming evidence suggests that work weeks of more than 40 … Continue

Holding Employees Accountable for Performance
April 10, 2012 2 Comments
Employee performance in the workplace is a subject that can be evaluated from a multitude of different standpoints, one of which is the importance of setting employee performance standards. Establishing standards for measuring employees' performance allows you as the business manager to evaluate employees' achievements and effectiveness and make … Continue

Alternatives to Layoffs
March 22, 2012 Leave a Comment
In times of economic crisis, many businesses find themselves facing the possibility of layoffs. They reason that the majority of their expenditures are in payroll, so logically, payroll should be the first area to face reductions. There are, however, hidden costs to layoffs, including severance packages and potential legal fees, as well as the … Continue

Saving Money on Office Supplies
February 17, 2012 Leave a Comment
Companies are always searching for ways to save money, but drastic cost cutting measures should never be your first course of action. Instead, look to the little things to see how your business can become more financially responsible. Obviously, rationing pencils is not going single-handedly bring your business out of debt, but you'd be surprised … Continue

Layoff Victim Ronnie Fliss Makes Her Own Dream Job
February 17, 2012 Leave a Comment
When Ronnie Fliss’s job of over thirty years was suddenly eliminated, this former corporate businesswoman found herself at a loss for her next move. She was an IT specialist, and as a middle-aged woman, she knew that the chances of her landing one of the few IT jobs that hadn’t been outsourced were slim at best. Although her husband's job … Continue

Entrepreneur Bobbi Brown & a Successful Cosmetic Company
February 17, 2012 Leave a Comment
Bobbi Brown discovered her passion for cosmetics during college, where she experimented with doing makeup for her school’s theatre department, college TV programs, and even her own friends. When Bobbi graduated college, she moved to New York to search for freelance work. Her methods were straightforward; oftentimes, she’d simply open the Yellow … Continue

Creating a Positive Partnership Experience
January 30, 2012 Leave a Comment
Partnerships between businesses have the potential to be remarkably effective business ventures. However, if conditions aren't right for a partnership, the agreement could not only fail to be mutually beneficial, but could also develop into something mutually destructive. There are some characteristics that are common among most successful … Continue




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