How to Become an Efficiency Expert
Hardly a week goes by without my being contacted by someone posing the question: "How do I become a business efficiency consultant?" After repeatedly (and inefficiently) responding to many of those emails with similar advice, I'm now sitting down to hopefully write out that advice in a more permanent form. Before I begin, however, let me give a word of clear warning. There is no set, required … Continue
Is Performance Based Pay Practical for Your Company?
Over the years, many companies have attempted to implement performance based pay for employees. Some have been successful with the programs, while others have experienced utter failure. So what makes a performance based pay program work in some situations and not others? Research and real-world trial and error suggest that the success of a performance based pay system can vary greatly depending … Continue
Layoff Victim Ronnie Fliss Makes Her Own Dream Job
When Ronnie Fliss’s job of over thirty years was suddenly eliminated, this former corporate businesswoman found herself at a loss for her next move. She was an IT specialist, and as a middle-aged woman, she knew that the chances of her landing one of the few IT jobs that hadn’t been outsourced were slim at best. Although her husband's job allowed their family to be financially secure even with … Continue
How to Handle Adjustments: Part 2- Refusing an Adjustment
Adjustment requests from customers are more common in some fields than others, but, regardless of your line of work, understanding how to effectively grant or refuse a customer’s request for an adjustment is an invaluable skill to add to your list of employee know-how. But how should you go about delivering the bad news and refusing to grant a customer’s request? By following the tips below, … Continue
About Andrew Jensen
As a business efficiency, marketing & performance expert, Andrew Jensen helps small to mid sized businesses, startup companies & nonprofit organizations thrive through developing and implementing business optimization strategies. … Continue
Latest Articles
How to Become an Efficiency Expert
Hardly a week goes by without my being contacted by someone posing the question: "How do I become a business efficiency consultant?" After repeatedly (and inefficiently) responding to many of those emails with similar advice, I'm now sitting down to hopefully write out that advice in a more permanent form. Before I begin, however, let me give a … Continue
Is Performance Based Pay Practical for Your Company?
Over the years, many companies have attempted to implement performance based pay for employees. Some have been successful with the programs, while others have experienced utter failure. So what makes a performance based pay program work in some situations and not others? Research and real-world trial and error suggest that the success of a … Continue
Help! Someone Copied My Website
I received an anonymous note yesterday from a site visitor informing me that there was a copycat site of AndrewJensen.net at the domain RBConsultingFirm.com. I'd like to express my gratitude to the visitor who brought that to my attention. Who knows how long it would have been before I would have stumbled across it. I'm usually too busy with … Continue
Tips for Overcoming the Winter Blues at Work
Winter time can be a challenging season for the office manager who has a vision to increase employee performance and overall productivity. Not only does winter seem to increase employee sick days through the colds, flu, and viruses which have perfected the cubicle hop, but winter's coldness and decreased daylight result in an increase in employee … Continue
Combating the Mid Afternoon Productivity Lull in the Office
It's the 3 o'clock lull, a universal experience in the stereotypical office environment. You can see it in the "yawn wave," as cubicle after cubicle emits a restless sigh or groan. Tired, distracted employees move in their chairs aimlessly. Paper shuffling declines, while keyboard tapping grows faint, and an occasional snore is heard coming from … Continue
How to Stay Focused at Work During Tough Times
Staying focused at work during times of trouble at home can be extremely difficult. A divorce, death in the family, or other traumatic event can turn your entire world upside down. So how are you supposed to care about work (much less stay focused at the office) when your entire life feels like it’s been uprooted? While it will never be easy … Continue
Do Tuition Reimbursement Programs Benefit the Employer?
Tuition reimbursement programs - agreements in which you (the employer) agrees to finance all or part of an employee’s post-secondary education - are one type of benefit that many employers choose to provide to their staff. But it can sometimes be difficult to decide whether or not a tuition reimbursement program is right for your company. … Continue
How to Handle Employee Insubordination
Dealing with employees who don't take your advice or listen to instructions Most managers and business owners have had the displeasure of dealing with an employee who failed to follow instructions, but even people who are experienced at the task still encounter difficulty with determining how to handle employee insubordination. It is necessary … Continue
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